Dec 05, 2022 — Restaurants now have the freedom to serve customers from anywhere with the new Oracle MICROS Simphony mobile order and pay solution.

So, whether a customer is dining-in, picking up curbside or lounging poolside, the handheld restaurant point-of-sale (POS) and payment device enables servers to place orders and have them fired off to the kitchen in seconds. When it’s time to close out the check servers can accept multiple forms of payment including contactless and mobile wallets, or switch to guest pay mode and allow patrons to swipe, dip or tap their preferred payment card.

And because the Oracle MICROS Simphony mobile order and pay solution runs on the Oracle Payments Cloud Service, restaurants have simple transparent payment terms with no hidden fees.

“Consumer tolerance for wait times is short, and it’s only exacerbated by tight labor conditions, said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “Operators need to improve service times and overall efficiency—a mobile-first strategy can do just that while simultaneously improving the customer experience. Putting Simphony in the hands of every server enables staff to focus solely on their guests—regardless of location which not only saves valuable time, but also improves the experience leading to higher tips, satisfaction, and return visits.”